Cache Coffee & More

1. Introduction

Cache Coffee & More ("Cache Coffee," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.cachecoffeeandmore.com, make a purchase, or opt in to receive SMS text message communications from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

2. Information We Collect

We collect information you provide directly to us, including:

Contact information: name, email address, phone number, mailing address
Purchase information: order history, payment method type (we do not store full card numbers), shipping address
SMS opt-in data: your mobile phone number, the date and time of your opt-in, the source of your opt-in (website form, keyword, point-of-sale), and your consent record
Communications: messages you send to us via email, contact forms, or SMS
Device and usage data: IP address, browser type, pages visited, time spent on pages, referring URLs, collected automatically via cookies and similar technologies

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders and send order confirmations and shipping updates
Send you SMS text messages you have explicitly opted in to receive, including promotional offers, new product announcements, exclusive deals, and operational updates related to Cache Coffee & More
Respond to your inquiries and provide customer support
Improve our website, products, and services
Comply with legal obligations
Prevent fraud and protect the security of our systems

4. SMS / Text Message Communications

Opt-In: By providing your mobile phone number and checking the consent checkbox on our opt-in form, you expressly consent to receive recurring automated promotional and informational text messages from Cache Coffee & More at the phone number you provide. Consent is not a condition of purchase.

Message Frequency: Message frequency varies. You may receive up to 4–8 messages per month, including promotional offers, new product launches, flash sales, and community updates.

Message and Data Rates: Message and data rates may apply. Check with your mobile carrier for details.

Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message we send. After opting out, you will receive one final confirmation message and will receive no further messages unless you re-subscribe.

Help: For help or information about our SMS program, reply HELP to any message or contact us at [email protected] or (435) 753-2284.

No Sharing of SMS Consent Data: Your mobile phone number and SMS consent data will not be sold, rented, leased, or shared with third parties for their own marketing purposes. SMS opt-in data and consent records are never shared with any third party.

Supported Carriers: Participating carriers include AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, MetroPCS, U.S. Cellular, and most major U.S. carriers. Carrier support is not guaranteed for all carriers.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service providers: We share information with third-party vendors who perform services on our behalf (e.g., payment processing, order fulfillment, email and SMS delivery platforms). These vendors are contractually obligated to use your information only to perform services for us.
Legal requirements: We may disclose your information if required by law, regulation, court order, or governmental authority.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect usage data and improve your experience. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records are retained for a minimum of 4 years to comply with carrier and regulatory requirements.

8. Your Rights

Depending on your location, you may have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information (subject to legal retention requirements), and opt out of marketing communications at any time. To exercise these rights, contact us at [email protected].

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

CACHE COFFEE & MORE

970 S US-89, Suite 130
Logan, Utah 84321

Phone: (435) 753-2284

Email: [email protected]

PRIVACY POLICY